A gif of a challenger bank next to a big bank, a cartoon character then sits on a pig and fires at targets before being told his account is open

The Challenge Is on… “Open a UK Bank Account This Side of Christmas”

Posted on: 18 Jun, 19

While it’s possible to open a UK Limited company online in a matter of hours, getting a UK bank account in the UK can seem like attempting an impossible assault course. This is particularly true with complex ownership structures, or complex business trades. Oury & Clark are on the case to try to help…

oury angry

I have a simple question, why… oh why…!? is it so damn impossible to open a bank in London?!

clark normal

I know isn’t it absurd.

oury rolls_eyes

It has just taken a client over a year to get a bank account open…

clark surprised

A year…? Gosh – that’s ridiculous.

oury normal

… and then a year later they want to close it anyway – as they errr… had some fraud on the account, or something? who knows…???

clark confusion

Does a bank have to have reasons?

oury angry

Quite! Is there anyone at the end of that telephone who actually cares who you are? When you are dealing with an enormous entity, is it a decision or is just a workflow of people saying “NO”??

clark furious

Yes, the old – Computer says “No”. It’s enough to drive anyone off a cliff. But before we both have asthmatic anger attacks, I just wanted to point out that we must make these chats shorter… I read that the average attention span is 8 seconds now – we’ve got to do it all – in 8 seconds.

oury confusion

8 seconds…???

clark normal

Forget 8 seconds. Just make it snappy- I’ll do the questions –

oury wink

And I’ll do the complaining.

clark normal

Exactly. So… Oury… do tell me why it is so difficult to open a UK bank account in the UK, particularly with foreign ownership did you say?

oury normal

Ahem – well thank you Clark.

The UK banking system has some of the strictest anti money laundering rules in the world. Turns out London is a funny money capital of the world… and that’s not funny.

That means very strict and complex identification processes of the owners and controllers of any company who wants a UK bank account.

Plus, the world is getting more global and more complicated, and people are into industries and strange cross border transactions the banks are just crying into their cheque books trying to understand let alone manage the risk of.

Add to this the global financial crisis of 2008 which means the banks have had their teeth kicked really hard for not following the rules, any rules…. so now they are really trying to.

clark confusion

Is this for anyone? Even normal long term Brits?

oury normal

Yes, to some extent – but in particular there was a major clamp down on UK banks dealing with non-UK nationals, and foreign ownership. Maybe it was their insurers, maybe the FCA, but suddenly banks were told dealing with someone overseas was outside of their banking license and things became much more tricky.

Plus a really key point, in order to even get the attention of the bank so that they will go through the laborious process of identifying you and open a bank account, you need to be big enough.

clark confusion

And what’s “big enough”?

oury normal

Well, usually a business with a turnover of £2m or so is a minimum. Probably a lot more if it’s complicated… (see the table at the bottom of the page)

clark normal

Worldwide?

oury normal

No. In the UK.

clark normal

OK, so what do startups do?

oury normal

Start ups are okay if they are in the UK and owned by people in the UK. But there is a real problem when you are an overseas company coming to the UK, opening a UK subsidiary. Because no matter how big you are at home, you are a start up here. And it’s so hard for banks to make any money out of you, indeed you cost them money.

clark normal

And why can’t banks make money out of their customers these days? Even smaller ones… why do they need to be that big?

oury normal

Things have just changed. It’s a vicious circle. Banks stopped lending to smaller businesses, and small businesses stopped even bothering to ask…

clark angry

Why?

oury normal

You can see it two ways. From the bank’s point of view it’s the 2008 debt crisis, increased regulation, lack of local assessment of risk, and indeed computer saying “no” … eventually… in India. Or you can see it from the client’s point of view, the fact that banks are too big, too difficult, too complicated, too slow and just completely unable to provide debt to entrepreneurial businesses. I mean if you can’t get a bank account even open easily, how easy will it be to get some lending?

clark normal

Yes, it’s true, banks have forgotten how to understand credit of small businesses. Everything is a computer risk assessment now done in India. Gone are the local credit decisions, looking at the fact this is a good person, with a family, who always pays his bills.

oury normal

Which to be honest is why there have been so many new debt providers, things like Funding Circle (www.fundingcircle.com), and these are part of the Fintech revolution going on around the world.

clark rolls_eyes

Oury, we are never going to do it in 8 seconds.

oury laugh

I know… I mean the only thing I can do in 8 seconds is …

clark embarrassment

Oury!

oury excitement

Right, sorry… So well more like 8 weeks is a pretty normal sort of time-line to get a bank account, especially if you don’t get the ID requirements right…

clark doubt

What do you mean the ID requirements?

oury normal

Well this is the main part of the obstacle course of getting a bank account. All the banks have completely different requirements. It is at the discretion of banks to interpret the rules on a risk based approach as to how much ID, and what set ups they require. Essentially it involves getting lawyers to take copies of your passports and other documents of the key owners and controllers of any company, and get these hand posted to the UK.

clark angry

So what is key?

oury normal

Do exactly what they ask, and also most all of them want a UK Director. It’s not required by UK law for companies – AT ALL. You can be anyone, live anywhere and you only need one person for a UK company. Something that frankly all companies should adopt worldwide – as it makes total sense. This whole – having to pay to have a local director, just so some local idiot can be employed to pretend that he is a director and keep people in a job – its bull..

clark normal

Oury! Ahem… 8 seconds…

oury normal

Sorry. Well look, there are some banks that don’t require a UK Director, and are prepared to deal with foreign owned companies. Can I name them Mr Legal?

clark normal

Erm…. Yeah? I think so? But be nice.

oury normal

Cool. So Natwest, HSBC and Metro don’t require you to have a UK Director. But Metro require you to have a UK employee.

(See table at base of blog)

clark normal

Oh.

oury normal

Yes. And Natwest won’t help you really if you have a complex structure. They are UK focused.

clark angry

What’s complex?

oury normal

Oh, foreign parent company owned by another company, or some trusts? Anything more than something which is simple. Like…. these two people own everything, and they have a really Vanilla set up.

clark angry

Okay – so keep it simple.

oury normal

Yes. Very simple. HSBC in theory are the global bank, but don’t get your hopes up. It is going to be a hard slog, unless you are already a decent customer overseas, and they need you doing £3m in turnover/income here for them to be interested.

clark normal

What about Metro?

oury normal

Yes – I mean, they have come into the market to be “quick” – set up by this rather eccentric American entrepreneur to shake up the UK banking market. And they have to some extent – but don’t expect it that “quick” – it will probably still take months … and they can require you to pay to get the account open. Indeed they are generally expensive, and now slightly worrisomely might even fall over if they aren’t careful. They do have a team who deals with overseas companies, they are better than most… but yes…

clark normal

I guess this is good news that there are now new alternatives like the Challenger Banks.

oury normal

One hundred and ten percent. They are shaking up the market and providing new options and to be honest will eat up the small end of the market over the next decade I would guess.

clark normal

These are new banks like Tide.co, Revolute, Curve, Transferwise…. There are more and more popping up every second. Although, they are technically not banks but deposit holders. They don’t have a real banking license, and this can cause issues if you are relying on one to use as part of your VISA application.

oury normal

For sure – they piggy-back a real bank – but apart from this, the customer doesn’t notice, and they, mostly, work. They can’t lend you money – but no-one wants debt anymore from a bank. They just want a bank account, that is open, they can access online, and receive, send money as they wish.

clark angry

Yeah, I guess. So, anything else to be aware of?

oury normal

Yes. Some require UK directors of the UK company. Some don’t accept direct debits out of the bank account.

clark confusion

Eh? Direct debits. Do I need this ability?

oury normal

Yes, and this screws you up more than you think. The UK pension regulations require you to operate a pension scheme for UK employees – and get this – it must be taken by direct debit from the company’s bank account.

clark angry

Argh… yes, I have heard you complaining about this.

oury angry

Oh it’s a nightmare. We have a temporary short-term fix for people in emergencies. But it does make me sad for clients. The other thing to watch is can the receive or send international transfers and can they receive or deal in foreign currencies?

clark confusion

Ergh. So, what’s the bottom the line. What do you do?

oury normal

Key points are:

  1. If you are just a UK company, with UK owners and directors, doing something really normal, without lots of money flooding in from Russia or Macaw – don’t’ worry about it. You will be fine, but it still won’t be any fun and it will still take several weeks. Maybe even 8.
  2. If you do have some funky foreign ownership, or something a bit complicated and you’re not Bill Gates – then simply realise – sadly, the bank don’t really want you as a customer. So first and foremost, you need TIME. Lots of time.
  3. And you need to be nice, very nice, and do what they ask you to do as fast and as accurately as you possibly can. It’s your job to make it happen, not theirs. You’re a liability and they don’t want you as a customer that much. Just keep gently asking what they need and get it for them without question. If they want a photo of your children, and a copy of your dad’s bank statement from 1982. Get it.
  4. If you can – keep your structure simple. Get your bank account before you add lots of new shareholders, companies, investors with trusts in Barbados… If possible open the bank account when the company is just a single Shareholder and Director.
  5. If you’re in the business of something that is anti-bank, or pro-money laundering, seems-a-bit-dodgy… or just no-one-really-understands-it-yet… then you will have to search hard to find a bank who is okay with this.
  6. Check out challenger banks. If you have a UK mobile phone (which they use to ID) Tide.co currently seem to be the easiest option and have a direct debit ability. But don’t do that if you have a VISA to get. And watch out on international transfers.
  7. But you still will probably need a good old fashioned bank if you can, as they sadly are still the only full service… well bank… that you can get. And gosh I’m going to say something really annoying now.
clark angry

What’s that?

oury angry

You need to get some help with your intros and do your research.

clark normal

Why’s that annoying?

oury rolls_eyes

As I just want to tell you the answer. But I can’t. Because… “it depends”.

clark angry

Oh. Yeah – that’s a really annoying phrase.

oury normal

Yeah. But you know. We will try and update this page and keep a record of who is doing what right now, depending on your set up. What ID they require, can you have a foreign director etc.

clark positive

That’s brilliant Oury. Let’s do that.

oury excitement

Excellent. Can we get a flipping drink now?

clark laugh

Oh yes. I know this great bar… it used to be a bank…

oury angry

Arrrghh!

Disclaimer

We are but two fictitious characters throwing out ideas and comment to stimulate debate and collect information. As professional service firms, we are open-minded people and think independent thought and debate are essential to help us understand as well as navigate complex problems. By joves – doing business across Europe (and the world) is set to become a whole lot more complex in light of recent seismic political events. As businesses – we provide information and hopefully some wisdom – and we see this blog and its caricatures merely as a much more fun, perhaps slightly controversial, way of stimulating debate and collecting ideas. We’re searching for some true pearls of wisdom, and as we find them, we’ll share them with you.

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